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FAQs

Frequently asked questions

Q: What is the minimum order?

A: 100 units per design.

Q: How long does production take?

A: 8–12 business days after proof approval; rush options may be available.

Q: Are your materials food safe?

A: We offer food-contact grade boards, papers, inks and coatings and can share specifications.

Q: Do you ship outside NYC?

A: Yes, to every US state.

Q: Can I order samples?

A: Digital proofs are free; plain or printed samples are available on request.

Q: What file types do you accept?

A: PDF, AI, EPS and SVG are preferred; high-resolution PNG and JPG also work.

Q: Do you offer PFAS-free packaging?

A: PFAS-free grease barriers are available on request for many products.